Hey Dolls,

Stardoll was down for an extended period of time on Saturday, September 1st. We know that the site being down was frustrating for many of our awesome dolls, and of course, that is never, ever our intention!

The StarBlog message we sent last week letting everyone know we would be down for a bit to do some routine site maintenance, which included upgrading servers, wasn’t adequate, as it ended up taking longer than anticipated.

With this, we realize that we need to introduce a new plan to alert you when things like this happen, so you know where to go for information if the site is down for updates or repairs in the future.

Going forward, we will be posting on our official Facebook and Instagram pages when things like this happen, so there will be better communication about what is going on. Thank you so much for your patience. As an apology for causing you concern, we have sent some fun floral-printed rompers and shirts to every member this week, which we hope you enjoy!

Hugs! Lisa.Stardoll & the Stardoll Staff